Guarantees, privacy policy & secure ordering information

Once you have confirmed your order, you will enter your credit card details via a 128bit SSL secured web page. This will enable us to process your order with the minimum delay. Please note the name of our operating company New Zealand Trade Merchants will appear on your credit card statement.

Security

Store security is one of our highest priorities. The New Zealand Trade Merchants Ltd t/a Bio-naturals™ uses technology called SSL (Secure Sockets Layer). This means that at the checkout, our servers and your PC will encrypt (scramble) everything that you enter into your computer, such as credit card details, billing and delivery address. Because it is encrypted, other computers are unable to make sense of it, therefore the information remains private.

Paypal
Money order
Visa
MasterCard

Conditions of sale

There are no express or implied warranties whatsoever by New Zealand Trade Merchants Limited (NZTM) relating to either the accuracy or completeness of this information. The information may not be copied and reused without the express written authorization of NZTM. Persons using this information or any of our products waive any and all claims against NZTM relating to this information and agree to indemnify and hold harmless NZTM and all our representatives and information providers against any and all claims resulting from or arising out of any use or misuse to which this information may be put. We reserve the right to alter the content of this web site in any way, at any time, for any reason, without prior notification, and will not be liable in any way for possible consequences of such changes.

*These statements have not been evaluated by the Food and Drug Administration.
This product is not intended to diagnose, treat, cure or prevent any disease

Call us on

+64 9 478 0158

100% money back guarantee if you are not satisfied

All products carry an unconditional money-back guarantee on all unopened goods returned in original condition within 30 days of receipt. Damaged or defective goods will be returned and replaced at our cost. Other returns by negotiation. Please advise us promptly of any problems.

Your Satisfaction is Guaranteed.

If you are unhappy with your purchase for any reason, you may return the unopened product to us for a refund, replacement or credit.

Please note the following:

Delivery and delivery warranty cost will not be refunded.
We cannot accept the return of damaged or opened goods.
Returns must be made within 30 days from the day you received your order.
Once we receive your parcel back at our New Zealand offices, we will process your refund. Once your refund has been processed, you will receive an email confirmation of that transaction. We will process the refund of monies by the same means you have paid. Credit cards will be credited and if you paid via PayPal, your PayPal account will be refunded.

better health naturally - pure natural ingredients from New Zealand

Any information collected by New Zealand Trade Merchants Ltd t/a Bio-naturals™ about you through this web site or in any communication with us is used exclusively for the purpose of processing orders, improving your shopping experience and to communicate with you regarding our products and services and special promotions.

We will only collect personal information to the extent deemed reasonably necessary to serve our legitimate business purposes. We will store any information that you provide securely and will not sell or release it to any other business or person.

New Zealand Trade Merchants Ltd t/a Bio-naturals™ will not be responsible or liable for any loss of privacy, disclosure of information, harm, damage or loss that may result from your transmission of or any information you may send to us in any connection with this web-site.

Should you have any questions regarding our Privacy Policy, please contact us

Credit Card Security